How to give your customers exactly what they want

How to give your customers exactly what they want

Back in my corporate days, I was called the mistress of the dark art of menu engineering. Because part of my job was to predict what the sales were going to be on our new offer, what people would switch into, what they would move from as they tried out what’s...
What is SEO? And what do you need to do about it?

What is SEO? And what do you need to do about it?

What is SEO? SEO stands for Search Engine Optimization and this is a really simple guide to SEO for the business owner who’s not got time for a 95 point checklist. SEO is the process of making it easy for search engines like Google to show your customers your website...
Adding links to your Facebook pages

Adding links to your Facebook pages

Are you hiding your light? One of the things that I avoided, for a long long time, was putting links on my personal facebook page to anything to do with my business. Fear of being judged (and found wanting), fear of looking stupid, fear of sounding like a know-it-all...
The most valuable commodity in the world

The most valuable commodity in the world

For the first time in history, the most valuable commodity is not something we can see, touch, smell.  It’s largely invisible as it moves through the world.  It’s our data.  And it’s a billion dollar industry.  When you’re building your small business, you’re...