How to give your customers exactly what they want

How to give your customers exactly what they want

Back in my corporate days, I was called the mistress of the dark art of menu engineering. Because part of my job was to predict what the sales were going to be on our new offer, what people would switch into, what they would move from as they tried out what’s...
How to Prioritise to Get More Done

How to Prioritise to Get More Done

20% of our efforts gets 80% of the results   A depressing statistic because it implies that we’re wasting 80% of our time! When you’ve got so much to do you feel like shouting “shall I shove a broom up it and sweep up on the way as well?”...
Train your brain to be more focused

Train your brain to be more focused

So, it’s the end of the first quarter of the year and doesn’t it feel like we just started it? The world is noisier than ever. More traumatic than we could ever have imagined and if you’re still getting up and going to work, still managing to keep...
How to set your prices confidently

How to set your prices confidently

“I want a spreadsheet with all the cost prices so I can put a formula in to calculate the retail price” Sounds like it would make pricing much easier, doesn’t it? Back when I was known as “mistress of the dark art of menu engineering”, one of the marketing...
How to get your own business projects done!

How to get your own business projects done!

    How’s your week going? Feeling like there’s never enough time, like you’re bouncing from one thing to the next, always busy but not really getting anywhere? I used to think that being free to do what I want, when I want, to take off to...
Are you letting fear stop you?

Are you letting fear stop you?

Five years ago, I was living groundhog day, working in corporate, usually doing 60 hour weeks, with no real life outside of work – work was my life. It was all I talked about, thought about, ranted about. I wasted hours and hours, of time that I’ll never...
How to stop comparing yourself to others

How to stop comparing yourself to others

I used to steal menus for a living. Well, not really as my job but it was part of our regular routine, especially when a competitor launched a new menu or offer, to go out, try the dishes, steal the menu and analyse what was on it. There was always a lot of talk about...
What’s the first thing you need to do to start a business?

What’s the first thing you need to do to start a business?

There are so many things that you have to do when you’re starting out and then growing a business. It’s really easy to lose track of what’s important.  To try and do everything, all at once, to split yourself into two or three people. But one of the biggest things...
My Favourite Personality Tests

My Favourite Personality Tests

Who loves a personality test? I’m a big believer in reflecting, basically thinking about what you’re thinking about! It sounds like a good way to procrastinate (which it is) but the more you know yourself, the easier it is to decide what direction to take...